terms of Service

Effective Date: [07/01/25]

Welcome to Poo Pawz LLC! These Terms of Service (“Terms”) govern your access to and use of our services, website, and related offerings (collectively, the “Service”). By using our Service, you agree to be bound by these Terms and our Privacy Policy.

Who We Are

Poo Pawz LLC is a pet waste management company servicing dogs and cats in the Vancouver, WA region, including Camas, Mill Plain, Brush Prairie, Orchards, Battle Ground, Ridgefield, and La Center.

Eligibility

You must be at least 18 years old or have the consent of a legal guardian to use our services. By creating an account, you represent and warrant that you meet these requirements.

Accounts

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Services and Subscriptions

We offer:

  • One-time waste removal services

  • Monthly subscription plans

By purchasing a subscription, you authorize us to bill your provided payment method on a recurring basis until you cancel. You can cancel your subscription at any time through your account dashboard. Refunds are not provided for partially used billing periods unless otherwise required by law.

Service Area

Our services are currently available in the following Washington State regions:

  • Vancouver

  • Camas

  • Mill Plain

  • Brush Prairie

  • Orchards

  • Battle Ground

  • Ridgefield

  • La Center

Prohibited Conduct

To ensure safety and service quality, customers must follow these rules:

We reserve the right to refuse or discontinue service outside our designated zones.

For Dog Waste Services:

  • Dogs must be secured or removed from the yard during scheduled service times.

  • No aggressive or unrestrained dogs on the premises.

  • Waste must be from domestic dogs only—no commercial kennels or livestock waste allowed.

For Cat Waste Services:

  • Litter boxes must be placed in a clean, accessible area.

  • We do not service boxes with hazardous materials, biohazards, or waste from non-domestic cats.

General:

  • No harassment, threats, or abuse toward our staff.

  • No tampering with our tools or waste bins.

  • No fraudulent activity or impersonation.

Violation of these terms may result in immediate termination of service without refund.

Payments and Billing

All prices are listed in USD. You agree to provide accurate and current billing information. If a payment fails or is declined, we may suspend or terminate your service until the issue is resolved.

Cancellations and Refunds

One-time services may be canceled up to 24 hours in advance. For monthly plans, you may cancel anytime before your first appointment to avoid future charges. No refunds are given for services already performed including monthly plans.

Intellectual Property

All content on our website, including logos, text, and images, is the property of Poo Pawz LLC and may not be copied or reused without permission.

Limitation of Liability

To the fullest extent permitted by law, Poo Pawz LLC is not liable for any indirect, incidental, or consequential damages arising out of or related to your use of our services. Our total liability shall not exceed the amount paid for the services.

Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms.

Governing Law

These Terms are governed by the laws of the State of Washington. Any disputes shall be resolved exclusively in the state or federal courts located in Clark County, WA.

Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website, and your continued use of the Service after changes means you accept the revised Terms.